Shipping policy

Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email once shipped.

Delivery Time
Within New Zealand we aim to deliver within 2-5 business days (depending on location and whether courier or freight, for large items).

Shipping Costs
Shipping fees are calculated based on order size and weight at checkout.

Tracking & Notifications
Once shipped, you’ll receive a tracking number. 

Lost or Damaged Items
Please contact us immediately if your order is lost or arrives damaged. We will work swiftly to resolve the issue.

Policy Updates
We may update our shipping policies periodically to improve service.